Records and Information Management

As Information Management put it, “On the strength of its currency and coverage alone, Franks’ book is poised to take over as the recommended go-to reference for both students and RIM professionals for many years to come.” The new second edition cements this work’s status as an up-to-date classic, its content updated and expanded to address emerging technologies, most notably blockchain, and evolving standards and practices. Inside, Franks presents complete coverage of the records and information lifecycle model, encompassing paper, electronic (databases, office suites, email), and new media records (blogs, chat messages, and software as a service). Informed by an advisory board of experts in the field and with contributions by noted authorities, the text addresses such key topics asthe origins and development of records and informationthe discipline of information governance and developing a strategic records management plancreation/capture and classificationretention strategies, inactive records management, archives, and long-term preservationaccess, storage, and retrievalelectronic records and electronic records management systemsthe latest on rapidly evolving technologies such as web records, social media, and mobile devicesvital records, disaster preparedness and recovery, and business continuitymonitoring, auditing, and risk managementeducation and training.This book’s authoritative blend of theory and practice makes it a matchless resource for everyone in the archives and records management field. Instructor/trainer extras include a set of ready-to-go, customizable PowerPoint slides to accompany the text.