ABOUT THIS BOOK
PUBLISHER: Kogan Page Ltd
FORMAT: Hardback
ISBN: 9781789664843
RRP: £90.00
PAGES: 240
PUBLICATION DATE:
December 3, 2020
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Stand Out Marketing: How to Differentiate Your Organization in a Sea of Sameness
Dr Simon Kelly
Dr Paul Johnston
Stacey Danheiser
When it comes to buying a mobile phone, choosing a university, selecting a software system, or making any other purchase in a crowded marketplace, many consumers feel they are faced with a ‘sea of sameness’. The websites and social media streams of the various companies all seem to blur into one, with the same phrases and promises repeated over and over again. Stand Out Marketing presents original research which compares the content produced by over 30 organizations in leading sectors to quantify this effect, proving not only that the ‘sea of sameness’ exists, but documenting its precise size and nature.On the back of this unique and fascinating research, Stand Out Marketing traces the problem back to its roots and offers a proven, seven-step framework to help companies rise above it and differentiate themselves from the competition. By re-focusing on the customer and their needs, and re-shaping the capabilities, attitudes and behaviours of the organization accordingly, the framework will help companies stand out and deliver genuine value. Over time, this value will convert to growth and profits for any business.
Dr Simon Kelly
Dr Simon Kelly is President of Shake Marketing, and was formerly Marketing Director (SVP) of British Telecom. He is also Senior Lecturer in Marketing at Sheffield Business School, and Lecturer in Marketing and Sales at University of York.Dr Paul Johnston teaches marketing at Sheffield Hallam University and is currently Associate Lecturer and Researcher. He has also been Visiting Lecturer for the IESEG Management School Paris, Visiting Supervisor for the University of Birmingham UK, and Visiting Supervisor for the University of Sheffield UK.Stacey Danheiser is CEO and founder of Shake Marketing. She is also CEO and Course Creator for Customer Value Link.